These contact forms can be targeted by spammers and spambots, leading to dozens, or even hundreds, of spam form submissions in your inbox.
Many businesses and institutions have contact forms on their websites for visitors to leave comments, sign up for newsletters and submit requests for their services. One type of spam that is especially aggravating for businesses is form spam. Spam comes in many forms including spam emails, direct messages, comments, and social media posts. However, there is one problem that has been around for as long as people have been using the internet, spam. The internet has also had a major impact on businesses of all types as online marketing opportunities have made it easier for businesses to reach and even interact directly with their customers. We have upgraded from slow wired connections to high-speed Wi-Fi connections and the tools available have made it much more convenient to surf the internet and quickly find the information we are looking for. We recommend a "no-referrer-when-downgrade" policy, however, any policy that provides referrer data will function.The internet has evolved a lot over that past 25 to 30 years.Does your website have a Referrer Policy that allows information to pass externally? See Referrer-Policy () for more information.See Adding an SSL Certificate to Your Custom Marketing Domain for more information on adding an SSL certificate to your custom marketing domain.Does your Act-On account have an SSL certificate set up?.See Classic Form Conversion for more information. Classic Forms: C onvert to your Classic Form in our current Forms Composer and set up the External Domain to embed with reCAPTCHA on your site.Forms: Is your external domain configured to work with the Form? See Allowing Forms on External Domains for more information.Is the Act-On Form embedded correctly on your site?.If this happens, review the following to make sure you've correctly set up your Form: The captcha for the form is not configured to work for this domain. You or your Form's visitors may encounter the following error when submitting Forms with reCAPTCHA fields: Unable to Submit Form. Why do I get a reCAPTCHA error when submitting my Form? We are currently providing reCAPTCHA v2 on Forms and Classic Forms. Troubleshooting & FAQs Which version of reCAPTCHA does Act-On use? Work with your web developer to add a reCAPTCHA to your custom form.
Do not add a reCAPTCHA to the mirrored form in Act-On. You'll need to add a reCAPTCHA field to your custom forms that post to Act-On using an External Form Post URL. Tip! As a best practice, insert your reCAPTCHA field above the Submit button at the bottom of your Form.
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